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In collaboration with Amazon Web Services (AWS) and NVIDIA, whitepaper introduces a framework for telco-verticalized AI agents, emphasizing ontology, reasoning, simulation, trust and brand engineering JERSEY CITY, NJ / ACCESS Newswire / June 16, 2025 / Amdocs (NASDAQ:DOX), a leading provider of software and services to communications and media companies, today unveiled a new standard defining what makes a telco AI agent an advanced, verticalized enterprise offering. In a whitepaper titled "AI Verticalization for Telcos," Amdocs presents an outline for telco-grade agents that are skilled, brand-engineered, trustworthy, and autonomous-capable of transforming how CSPs engage with customers and operate their networks.
New solution includes Amdocs' digital BSS, eSIM management, and Amdocs MarketONE, in a unified, pre-integrated SaaS solution tailored for a wide range of mobile virtual network operator (MVNO) business models JERSEY CITY, NJ / ACCESS Newswire / June 16, 2025 / Amdocs (NASDAQ:DOX), a leading provider of software and services for communications and media companies, announced today the launch of MVNO&GO, an innovative SaaS platform that empowers entrepreneurs, enterprises, and digital brands to launch and scale mobile virtual network operators (MVNOs) with speed and simplicity. MVNO&GO is a cloud-native, AI-powered solution that combines a curated set of technologies and pre-integrated tools tailored to a wide range of MVNO business models, from digital-first brands and wholesale MVNOs to fiber and IoT service providers.
Multi-phase cloud migration to AWS equips Philippine operator and its subsidiary with scalable, AI-driven infrastructure, enhancing agility, performance, and innovation for next-gen customer experiences JERSEY CITY, NJ / ACCESS Newswire / June 11, 2025 / Amdocs (NASDAQ:DOX), a leading provider of software and services to communications and media companies, announced the completion of a significant milestone in cloud modernization project with PLDT Inc. (PLDT), the leading telecommunications and digital service provider in the Philippines, and its wireless subsidiary Smart Communications, Inc. (Smart), migrating PLDT's business-critical systems and legacy applications to Amazon Web Services (AWS). Building on this success, Amdocs also expanded its long-standing engagement with PLDT and Smart, signing a new agreement to launch the next phase of the end-to-end cloud modernization project.
Despite customer experience being seen as a business imperative, a global study uncovers a concerning misalignment between corporate perception and customer reality - putting trillions in revenue at risk JERSEY CITY, NJ / ACCESS Newswire / June 10, 2025 / Amdocs (NASDAQ:DOX), a leading provider of software and services to communications and media companies, today announced new research from Amdocs Studios , an Amdocs digital services offering, on customer experience (CX), which found that while 92% of business leaders cite CX as a top strategic focus and 88% link it directly to revenue growth, their actions tell a different story; only 28% believe CX is "extremely important" to invest in. The CX20 Global Report 2025*, commissioned by Amdocs and fielded by RepData, spanning 14 industries and countries.
DOX's Q2 earnings growth reflects benefits from the phase-out of certain low-margin, non-core business activities and disciplined cost management.
Amdocs Limited (NASDAQ:DOX ) Q2 2025 Earnings Conference Call May 7, 2025 5:00 PM ET Company Participants Matt Smith - Head of Investor Relations Shuky Sheffer - President and Chief Executive Officer Tamar Rapaport-Dagim - Chief Financial Officer and Chief Operating Officer Conference Call Participants Timothy Horan - Oppenheimer Shlomo Rosenbaum - Stifel Operator Thank you for standing by, and welcome to the Amdocs Second Quarter 2025 Earnings Conference Call. [Operator Instructions] As a reminder, today's program is being recorded.
Amdocs (DOX) came out with quarterly earnings of $1.78 per share, beating the Zacks Consensus Estimate of $1.71 per share. This compares to earnings of $1.56 per share a year ago.
Completion of this upgrade ensures seamless service continuity and operational efficiency, enhancing customer experience by enabling faster, more agile, and reliable service delivery JERSEY CITY, NJ / ACCESS Newswire / May 7, 2025 / Amdocs (NASDAQ:DOX), a leading provider of software and services for communications and media companies, announced today the successful completion of a major billing and charging system upgrade for T-Mobile Czech Republic, one of the country's leading service providers that also operates a mobile network under the same name. This milestone marks a significant step in the service provider's digital transformation journey.
The agreement will foster growth, enhance operational efficiency, and empower M1 to deliver consistent, high-quality end-user experiences JERSEY CITY, NJ / ACCESS Newswire / May 7, 2025 / Amdocs (NASDAQ:DOX), a leading provider of software and services to communications and media companies, today announced that it has extended a multi-year managed services agreement with M1 Limited (M1), a leading telco and digital services provider in Singapore, to manage M1's new cloud-native online charging platform delivered earlier this year. Under the agreement, Amdocs will provide augmented services for this converged (prepaid and postpaid as well as 4G and 5G) charging platform, including operational support and business enhancements.
By modernizing and migrating its IT operations systems to the cloud, NTT InfraNet will now be able to introduce innovative services across multiple divisions and support their business ambitions JERSEY CITY, NJ / ACCESS Newswire / May 7, 2025 / Amdocs (NASDAQ:DOX), a leading provider of software and services to communications and media companies, today announced the successful deployment of an advanced, cloud- native platform, and migration of their internal IT system workloads for NTT Infrastructure Network Corporation (NTT InfraNet), a Japanese information and communication infrastructure specialist in the NTT Group. The deployment marks a significant milestone in NTT InfraNet's digital transformation journey, migrating their internal IT systems to the cloud and modernizing their IT operations landscape.