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MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that a leading financial services brand selected the Verint Open Platform to support its contact center made up of 1,800 agents. The brand evaluated multiple vendors and awarded Verint the contract based on its open approach and ability to deliver tangible AI business outcomes. The Verint Open Platform will consolidate siloed behavioral data into a unified hub within the platform's core. In addi.
MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that a leading U.S. travel company has been using Verint bots to achieve successful self-service containment of 95 percent of their customer interactions. The travel company is using Verint's AI-powered IVA to handle six million digital customer interactions per year related to travel booking, changes and cancellations. The company also reported positive customer experiences when their customers.
MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that a Fortune 500 brand deployed the Verint Quality Bots to modernize their quality program, achieving significant AI business outcomes with an estimated savings of $2 million. The brand transitioned from a manual, time-consuming quality process to a modern streamlined quality process using the AI-powered Verint Quality Bots to evaluate agents across 100 percent of their customer interactions.
MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced a $13 million, multi-year contract with a Fortune 25 brand to deploy knowledge management, including two bots, across 60,000 agents. With tens of millions of customers, the brand is looking to simultaneously improve the customer and agent experiences while lowering operating costs. The company will deploy the AI-powered Verint Knowledge Creation and Knowledge Suggestion Bots embedded in the Know.
While all eyes are on Nvidia, whose stock surged by almost 5% yesterday, overtaking Apple to become the second most valuable company in the world, only behind Microsoft, with a market cap hitting $3 trillion, another tech company, Verint Systems NASDAQ: VRNT, put in an impressive display.
MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that a major multinational hotel brand is using the advanced conversational AI capabilities of the Verint Open Platform. The hotel is deploying Verint Intelligent Virtual Assistant (IVA) across more than 10 million digital and voice guest interactions annually. Verint IVA makes it easy for hotel guests to change their travel plans, make reservations and solve issues through personalized conversa.
Verint Systems Inc. (NASDAQ:VRNT ) Q1 2025 Earnings Conference Call June 4, 2024 4:30 PM ET Company Participants Matthew Frankel - IR & Corporate Development Director Dan Bodner - CEO Grant Highlander - CFO Conference Call Participants Shaul Eyal - TD Cowen Joshua Reilly - Needham Steven Wahrhaftig - Wedbush Securities Billy Fitzsimmons - Jefferies Operator Thank you for standing by, and welcome to Verint's First Quarter Fiscal Year 2025 Earnings Conference Call. At this time, all participants are in a listen-only mode.
Verint Systems (VRNT) came out with quarterly earnings of $0.59 per share, beating the Zacks Consensus Estimate of $0.54 per share. This compares to earnings of $0.53 per share a year ago.
MELVILLE, N.Y.--(BUSINESS WIRE)--Verint® (Nasdaq: VRNT), The CX Automation Company™, today announced results for the three months ended April 30, 2024 (FYE 2025). Revenue for the three months ended April 30, 2024 was $221 million, representing 2% year-over-year growth on a reported basis and 5% growth year-over-year as adjusted for the divestiture of our quality managed services business on January 31, 2024. For the three months ended April 30, 2024, diluted EPS was $0.16 on a GAAP basis and $0.
MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that a multinational bank is using the Verint Coaching Bot to help contact center agents improve up-sell close rates. The bank looked to improve revenue generation from their contact center agents. Through real-time guidance from the Verint Coaching Bot, agents more consistently delivered the right up-sell offer at the right time, which improved sales close rates. As a result of deploying the Ve.