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Airbnb launched a redesigned app on Tuesday to showcase the company's push to let travelers book services, like catering and personal training, at their home rentals. The new-look app marks a new chapter for Airbnb to expand beyond home stays and comes as part of a previously-announced plan to invest $200 million to $250 million in a new business.
As part of a broader app update, Airbnb on Tuesday introduced a new feature that allows travelers to book services and experiences, like getting a message, haircut, or chef-prepared meal, or taking part in some activity. These new offerings can be added to your stay, but they can also be booked independently, Airbnb says.
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Worldwide travel spending is declining as consumers brace for the negative impacts of tariffs.
For years, Airbnb (ABNB -0.20%) has been teasing the idea of expanding the business "beyond the core."
Airbnb has rolled out an artificial intelligence (AI) bot for customer service in the U.S. CEO Brian Chesky addressed the use of this tool during the company's recent first-quarter earnings call, TechCrunch reported Friday (May 2), saying that 50% of customers were already turning to the bot for customer service.
Airbnb is positioned to navigate any upcoming turbulence, but will feel some heat as certain travel dynamics shift, some analysts say.
Airbnb's first-quarter 2025 results reflect strong growth in nights and experiences, and platform enhancements, driving solid performance despite market challenges.
The short term rental company, which operates in more than 220 countries, shed some light on the health of the U.S. traveler.