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MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that it has been named the overall market leader for both growth and innovation in the Frost & Sullivan Frost Radar™: Voice of Customer (VoC) Analytics, 2024 Report. Frost & Sullivan independently evaluated over 50 global market players, highlighting the top 13 in its Frost Radar report. The Growth Axis in the report evaluates companies based on factors like revenue and growth rates, whi.
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ORLANDO, Fla.--(BUSINESS WIRE)-- #AIoutcomes--ENGAGE 2024--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced the launch of the Verint Knowledge Automation Bot, a new addition to Verint's market-leading Agent Copilot Bots. With the Verint Knowledge Automation Bot, contact center agents no longer need to spend valuable time searching for the right answers to customer questions while the customer is on hold. Instead, the AI-powered bot automatically searches across multiple enterprise content.
ORLANDO, Fla.--(BUSINESS WIRE)-- #AI--ENGAGE 2024– Verint® (NASDAQ: VRNT), The CX Automation Company™, today unveiled and demonstrated groundbreaking AI business outcomes delivered by its new Verint Agent Copilot Bots at Engage 2024, the industry's premier CX Automation conference. Verint Agent Copilot Bots each automate a specific agent task. When these AI-powered bots are used together, they can double agent capacity and process twice as many calls. Organizations are using this extra agent capacity.
ORLANDO, Fla.--(BUSINESS WIRE)-- #AI--ENGAGE 2024 — Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced the winners of its Global Customer Awards at Engage 2024. This premier annual conference is designed to help organizations increase CX automation and achieve AI business outcomes, now. Verint's Engage Global Customer Awards recognize individuals and their respective organizations that are using Verint solutions to deliver significant, tangible AI business outcomes for their companie.
MELVILLE, N.Y. & SAN RAMON, Calif.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT) and Five9 (NASDAQ: FIVN) today announced a deeper partnership through a new cloud-to-cloud platform integration focused on AI market leadership. The integrated Verint and Five9 platforms now deliver a powerful array of tangible business outcomes to organizations with full cloud-to-cloud connectivity. “With this deepened partnership, we are making it easier than ever for customers to integrate the Five9 Intelligent CX Pl.
Short Seller Targets Verint Systems Stock As AI Threat Emerges: 'The Future Is Certainly Not Verint'
Verint Systems Inc VRNT shares are in the spotlight Thursday after The Bear Cave released a bearish report on the contact center company.
MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that contact centers across multiple industries are deploying Verint Bots to identify optimum opportunities to upsell and cross-sell, resulting in significant sales momentum and revenue generation for brands. Verint AI-powered bots deliver insights and can increase revenue for leading brands: A leading automotive retailer deployed the Verint Exact Transcription Bot and Verint Quality Bot, which.
QUINCY, Mass.--(BUSINESS WIRE)--Granite Telecommunications, a leading $1.8 billion provider of communications and technology solutions to businesses and government entities, will host Senator Edward Markey for the official ribbon-cutting ceremony at its new headquarters on Friday, September 20. Located at 1 Heritage Drive in Quincy, this modern facility, situated near Granite's prior headquarters, helps implement the company's forward-thinking vision—“Granite 2.0.” Granite is investing more tha.
Verint Systems' AI business is growing rapidly, but overall revenue growth remains tepid, leading to a recent 11.2% stock decline. Despite the setback, Verint's AI-driven solutions show strong promise, with significant customer success stories and increased SaaS revenue and bookings. The company announced a new stock buyback plan and maintains a strong balance sheet, aiming for 5% revenue growth and 10% EBITDA growth.